Candidates of the Unified Tertiary and Matriculations
Examinations (UTME) have decried technical challenges faced in
accessing by telephone the just released results.
Similarly, the Joint Admissions and Matriculation Board (JAMB),
which conducted the examination, admitted the problem, but said it
was working in collaboration with telephone service providers to
resolve the glitches.
JAMB on Saturday directed the candidates to use the same
telephone numbers used in registering for the examination to access
their results by sending ‘RESULT’ to the code ‘55019’.
Mrs Bridget Otuagha, a parent, expressed worries at the
challenge her son was facing to get his result.
According to her, ever since the result was announced, her son
had tried without success to check his result as directed by the
board.
“I am sick with worry about this whole thing. My son has been
trying to get his result since Saturday to no avail.
“He has been sending this ‘RESULT’ to the said code up until
this morning, and there has been no response to that effect.
“This is getting not just him, but the entire family worried.
JAMB should please see if there is another way to this situation,’’
Otuagha told the News Agency of Nigeria (NAN).
Mrs Florence Ibem, another concerned parent, also told NAN that
her son was equally having the same issue, checking his score for
the same examination.
“Since they released the result, we have not been able to access
his score through the telephone number we used in acquiring the
registration pin.
“After sending RESULT to the said code severally, we only waited
to see that no response whatsoever will follow. This is disturbing
and frustrating.
“Something should be done and urgently too. Even if it is
withheld or cancelled, I think we deserve to know,’’ Ibem said.
When contacted, Dr Fabian Benjamin, the board’s Head, Media and
Information, apologised to the affected persons on behalf of the
board.
According to him, the challenge is from the service
providers.
Benjamin said that the board had received complaints concerning
the development and summoned the service providers for a meeting on
the issue.
“We have just had a meeting with the service providers and they
have assured us that they are working hard to get the issue
addressed and that in no distant time, candidates should be able to
access their results without hitch.
“We are just trying to ensure that all the candidates deserving
of results should have firsthand information of their performance
via their telephones.
“It is after that, that we will go ahead and post it to our
website for candidates to go ahead and print.
“We are just trying to safeguard these results from the
activities of fraudsters.
“We want candidates to know their scores first, so that on
getting to print them out at the business centres, there would not
be anything funny on their slips,’’ the JAMB spokesman
explained.
NAN reported that of the over 1.8 million candidates that
registered for the examination, a total of 1,792,719 of them had
their results released by the board.
A total of 49,265 results were withheld for examination
malpractice. Out of the number, 15,145 results are undergoing
further clarification as in the case of identical twins and
siblings. (NAN)
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